Overview
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners, in order to show you ads on other websites that are more relevant to your interests.
Sharing of personal information for targeted advertising based on your interactions across different websites may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities.
How to Opt Out
To exercise your opt-out right, please submit your request using the button below. We will process your request within 15 business days and will not discriminate against you for exercising this right.
You may also email us directly at hello@royalcoven.com with the subject line "Privacy Opt-Out Request."
California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information. Royal Coven is headquartered in Los Angeles, California and is committed to honoring these rights.
Your rights as a California resident include:
- Right to Know — You may request that we disclose what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, legal obligations).
- Right to Correct — You may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale / Sharing — You may direct us to stop selling or sharing your personal information with third parties for targeted advertising purposes.
- Right to Limit Use of Sensitive Personal Information — You may request that we limit our use of sensitive personal information to what is necessary to provide our services.
- Right to Non-Discrimination — We will not deny you services, charge you a different price, or provide a lower quality of service because you exercised any of your privacy rights.
- Authorized Agent — You may designate an authorized agent to submit requests on your behalf. We may require verification that the agent is authorized to act for you.
Information We Collect
In the past 12 months, we have collected the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email address, shipping address, IP address |
| Commercial Information | Products purchased, order history, payment method type |
| Internet / Network Activity | Browsing history on our site, pages visited, cookies, referring URLs |
| Geolocation Data | General location inferred from IP address or shipping address |
| Inferences | Preferences and interests derived from your browsing and purchase activity |
We collect this information to process orders, provide customer support, improve our website, and for marketing purposes. We do not sell or share sensitive personal information such as financial account details, precise geolocation, or health information.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in our Privacy Policy, or as required by law. Order and transaction records are generally retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your information at any time, subject to these legal retention requirements.
Contact & Verification
To submit any privacy request, please email hello@royalcoven.com with the subject line corresponding to your request (e.g., "Right to Know Request" or "Deletion Request"). We may need to verify your identity before processing your request by asking you to confirm information associated with your account.
For more information about how we collect and use your data, please review our full Privacy Policy.
